Refund Policy
Launch draft — plain-English working text, pending final legal review.
Last updated: 31 October 2026.
Full refund — before production starts
If your order has not entered production — you are still reviewing the script, awaiting payment verification, or queued — you may cancel for a full refund, no questions asked. Because payment opens only after you lock your script, most of the journey is refundable by design.
After delivery
A delivered film is a digital good built from the exact script you locked, so delivered orders are not refundable for change of mind. But if the film is wrong on our side — a figure that differs from your locked script, a corrupted or unplayable file, the wrong cut or tier — we re-render it free; if we cannot fix it, we refund in full.
Edits after delivery
Want different wording after delivery? That is a script re-render (listed under add-ons; included free once with Full-tier and 3-Pack orders). Editing is free and unlimited before you pay — that is what the review step is for.
How refunds run
Payments are taken by Gumroad; approved refunds are issued back through Gumroad to your original payment method.